Hello! I'm Ghislaine,

My job is to help your users succeed.

With over 8 years of experience investigating customer behavior across many industries, I solve problems by developing a deep understanding of the problem your users are facing, combining design, data and an empathy-based approach to deliver solutions that work.

More about me

You can find out more about my process by reading the following case studies:

Eliminating bottlenecks by looking at the big picture

Developing Behavioral Personas Using Cluster Analysis

Or check out some of my past work:


Send me a note at: [email protected]

Or: Read my CV